Amenities and Accessibility

With the Festival returning, we want to ensure all AVCon attendees have a great time. Click here for more info about the amenities and accessibility facilities.

The AVCon Festival weekend is already quite busy, and to ensure everyone is set up with all the information they need to have an enjoyable weekend, AVCon has compiled a list of information regarding the venue and what we are able to provide to accommodate our attendees.

This web page will be updated up until the AVCon Festival weekend to make sure the latest information is provided so everyone can have a safe and fun time! If you have any questions or concerns we haven’t covered below, you can complete our Contact Us form, which will be sent straight to our team. From there, we’ll pass along the enquiry to the right team to answer. You can also contact our team by messaging our Facebook and Instagram pages or by emailing [email protected].


AVCon accepts Companion Cards. Companion card tickets must be accompanied by an injunction with a paid ticket. Companion card holders must show their card on the day to validate their free ticket. Please contact us through our Contact Us web page or by emailing [email protected] to secure your free ticket before the Festival.

First Aid 

The ACC has two first aid facilities with qualified first aid staff readily available. The Centre is equipped with defibrillators. Any medical requirements should be directed to an ACC staff member, who will contact the appropriate person to assist.

Digital and braille signage is located throughout the venue to provide direction to attendees. Clearly identifiable exit signs are also located throughout the Centre. An audible PA system is installed throughout the Centre and is used in the event of an emergency. 

The Adelaide Convention Center has two accessible, purpose-built parent rooms with private and secure facilities for feeding, changing, and other baby care needs. 


We’ll be running a zone called chillspace in collaboration with headspace Adelaide. chillspace will be a quiet space that aims to be safe and inclusive for all to take a moment’s break from the rest of the Festival. This space will offer a few quiet activities, such as reading manga and plenty of room to rest and focus on relaxing.

Check out their website here to learn more about the other services headspace Adelaide provides.

Halls & Meeting Rooms 

The AVCon Festival is entirely wheelchair accessible, including our stage events. Main event rooms where there is staging will have stage ramping available. Assistance for moving on and off stage will be available at each stage ramp.

Lifts & Mezzanine Floor Access 

Lifts throughout the ACC provide access to all levels of the venue. In addition, several external lifts give access to the Adelaide Convention Center from North Terrace and the Riverbank Promenade entrances. These will be clearly marked on the event floor map and signed throughout the venue.


Access signs are clearly visible and direct persons to unisex accessible toilets throughout the Centre. These will be clearly marked on the event floor map.


The Adelaide Convention Center operates the Riverbank and North Terrace car parks, located directly underneath the Centre and operates 24 hours per day, seven days per week. The Riverbank car park is accessed via Festival Drive, whilst the North Terrace car park is accessed from North Terrace, immediately below Halls I, J & K. Accessible car parking spaces are located on each level. The Riverbank car park has a height restriction of 1.96m on Level One and 2m on Level Two. The North Terrace car park has a height restriction of 2m. Both car parks are fitted with video surveillance cameras and regular security patrols. Special consideration to reduce distance of travel and cope with large volumes of traffic for disabled passengers unloading can be made upon request. Please visit the ACC’s website here for more information on car parks, or for more information about getting to AVCon, check out our page here.