Keep an eye out on this page as we add more commonly asked questions and answers as the next festival approaches.

If your question is not on this page, we’re happy to answer it! Get in touch via our Contact Us web page, and we’ll try our best to help.

General FAQs

Unfortunately, due to the ongoing pandemic, AVCon 2020 and 2021 have been cancelled. We here at Team AVCon found it very difficult to make this decision, especially so close to the July event, however, we thought it would be in the best interests of the wider community.

Our team is monitoring the situation, and we are hopeful that AVCon can make a return once the ongoing pandemic is contained. In the meantime, Team AVCon is still working behind the scenes on some things we hope you will enjoy.

Currently, no dates have been announced for AVCon. Every year, we strive to have the festival weekend in July as is tradition. Keep an eye out on our social media or sign up for the AVCon newsletter to get the latest updates.

Currently, the venue for the next AVCon has not been announced. Keep an eye out on our social media or sign up for the AVCon newsletter to get the latest updates.

Shop FAQs

After the previous two AVCon festivals could not run, we took the AVCon merchandise table and made it digital. The AVCon Shop is the go-to place for all things AVCon merchandise. We’re currently working on some fantastic items (both physical and digital) that we can’t wait to show you.

All profits from the AVCon Shop sales go towards AVCon’s charity of choice, Cure Cancer.

Cure Cancer funds early-career cancer researchers who are working across all cancers and all areas of cancer research.

Over the past 54 years, Cure Cancer has raised $81.3m to support over 534 lifesaving research grants across all cancer types.

In 2021, Team AVCon has paired up with Cure Cancer to fundraise from several of our events, including the annual AVCon Ball. We highly recommend checking out Cure Cancer’s website to learn more about them and what they do. We’re super excited to work together to make a difference.

All proceeds we receive from our AVCon mascot badge sets sales will be donated to Cure Cancer. 

The AVCon Shop accepts Apple Pay, Google Pay, credit and debit cards through Stripe. Stripe is a PCI Service Provider Level 1, which is the highest grade of payment processing security. You can rest assured that your payment information is safe and secure.

At present, we do not accept bank transfers, cash, Paypal, Afterpay, or other payment plan service providers.

Orders are shipped Australia-wide through Australia Post every Wednesday. After receiving your order and it is posted, you can expect your order in 2-3 business days.

Please note that our shipping guidelines are based on the estimated arrival time from the dispatch date, not the date your order is placed.

We will not accept returns on items. If you receive your order and an item is faulty or incorrect, please contact [email protected], and we’ll be in touch.

Tournament FAQs

Short answer: No. StreetGeek brings a fleet of systems with the latest updates so that tournaments can run efficiently and on time. This is also the most secure option for any system at the event. We can not be held responsible for any systems brought to the convention outside our officially organised systems.

No. You can play in the tournament free of charge if you hold a valid day pass or weekend pass for when the tournament is being run.

Yes! We provide standard controllers for all tournaments, but if you want to bring in your own controller, that’s perfectly all right. Any third-party controllers with non-standard features like turbo buttons or auto-fire are not allowed. Arcade sticks for fighting games are 100% okay.

Gamecube controllers will be provided for Smash Bros tournaments. Still, players wishing to bring their own controllers (including Wii Remotes) are encouraged. Please note that any controllers brought by players need to be clearly labelled not to get confused with AVCon supplied equipment. It is a player’s responsibility to ensure the safekeeping of their equipment.

No, we have a set of accounts for each console and PC to allow for a fair and competitive playing field.

In the lead up to AVCon, we try and source what games are played most on which platform. We’ll usually choose a system that fits better with the schedule and works with the equipment available to us. We will also select the system with a more extensive player base. Still, other factors may determine the choice in some cases.

Yes. Any console games rated MA15+ and our PC tournaments will only be open to people aged 15 and older. Anyone younger who wishes to compete must be accompanied at all times by their parent or guardian.

We require a photo ID for access to any MA15+ areas – this includes drivers licences, proof-of-age cards, and school IDs. R18+ areas will only accept government-issued IDs (so no school IDs).

Minors must be accompanied by an adult (who possesses a photo ID) exercising parental control during the MA15+ tournament. They do not have to be a parent, but they need to be willing to be responsible for the child while they are in the area, and this is a requirement of South Australian law.

R18+ areas are only open to people aged 18 or older – we do not allow minors to view or play R18+ games, even with the consent of their parents.

Tournaments can take anywhere between 2 to 4 hours to run. Check the schedule for a rough idea of how long the tournament you’re entering will run. For larger tournaments, organisers will provide a time to return for a smaller seed bracket, or if you’re up first, they’ll let you know when the next bracket is running. When in doubt, ask the tournament organiser on the day.